Privacy Policy

Loan Tap ("we", "our", "us") is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This policy outlines how we collect, use, store, and disclose your information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect
We may collect the following types of personal information:

• Full name

• Email address

• Phone number

• Date of birth

• Address

• Employment and income details

• Credit history or credit score (where applicable)

• Information about your financial needs or preferences

We collect this information when you:

• Fill out a form on our website

• Make an enquiry

• Interact with our website or customer service team

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2. Why We Collect Your Information
We collect your personal information in order to:

• Connect you with licensed brokers or lenders

• Provide you with relevant loan product options

• Communicate with you about your enquiry

• Improve our services and user experience

• Comply with legal obligations

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3. How We Use and Share Your Information
Loan Tap is a lead generation service. When you submit an enquiry, you consent to us sharing your information with one or more of our affiliated finance brokers or lending partners who may contact you to offer services.
We may also use your information to:

• Personalise the services and offers presented to you

• Send updates or promotional communications (you can opt out at any time)

We will never sell your personal data. We only share information with third parties that are bound by confidentiality and privacy obligations.

4. Storage and Security of Your Data
Your information is stored securely using a combination of physical, electronic, and procedural safeguards. We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

5. Access and Correction
You have the right to access your personal information held by us and request corrections if it is inaccurate, incomplete, or outdated.
To do this, contact us using the details below.

6. Cookies and Website Tracking
We may use cookies and third-party tracking tools (such as Google Analytics) to improve our website performance and user experience. These tools may collect non-identifiable information such as browser type, device, and pages visited.
You can adjust your browser settings to disable cookies at any time.

7. Overseas Disclosure
We do not disclose your personal information to overseas recipients unless required by law or if our service providers (such as data hosting services) store data in international jurisdictions with adequate security measures.

8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Updates to This Policy
We may update this policy from time to time to reflect changes in our business or legal obligations. The updated policy will be posted on this page with the date of the last revision.

10. Contact Us
For any questions or concerns regarding your privacy or this policy, please contact us at:

Email: info@loantap.com

Phone: 04 0123 4567